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As-Built IT
CAD and BIM support · Raleigh, NC

CAD and BIM IT support in Raleigh for the software that pays the bills

As-Built IT supports the design software your firm runs on: AutoCAD, Revit, Civil 3D and the rest of Autodesk, Bluebeam, and modeling and rendering tools like SketchUp, Rhino and Enscape. We keep the workstations and shared files behind them running, and staff reach a help desk that replies within 30 minutes. Month-to-month.

  • Cisco certified
  • Month-to-month
  • 30-minute response promise
Workstation tower glowing blue beside a desk with a wireframe building model on screen
30 min help desk reply time
Monitor showing a civil site plan with contour lines and a road layout
Tablet showing a floor plan with red cloud markups and a stylus beside it
15years in IT for our founder, Igor Dobrovolskiy
8Triangle towns we cover
3people on the team, all employees
Freefirst 30-minute call for your firm
The problem

CAD support for when the model is big and the deadline is bigger

Design software is heavy. A Revit model, a Civil 3D surface or a rendering can bring a good workstation to its knees, and it has an uncanny sense of timing: usually the afternoon before a submittal.

Big models take forever to open, then freeze when they sync.
Workstations crash, and nobody is sure if it's the computer, the network or the file.
The first fix anyone suggests is a new computer, which may not help at all.
Monitor showing a building model with a progress bar stuck halfway late in the evening
Workstation, network switch and file storage box joined by glowing blue cables
How it runs

How our CAD and BIM IT support works

We look at the whole chain behind the software, not just the computer: the workstation, the network, the file storage and the licences. A slow model is often a network or storage problem wearing a computer costume. When something breaks, staff call the help desk.

AutoCAD, Revit, Civil 3D, Bluebeam and rendering tools supported.
Workstations kept running. We support them, we don't sell them.
Shared project files and licences that work when you need them.
Book my free call
Igor Dobrovolskiy, before founding As-Built IT

Real-world experience fixing slow Revit models

An architecture firm was experiencing serious performance issues with its Revit models. Architects were complaining that large models took too long to open, frequently froze during synchronization, and occasionally caused their workstations to crash.

Initially, the firm assumed the computers needed replacing. But after investigating, I found that the bigger problem was the infrastructure supporting them: network bottlenecks, slow file storage, and inconsistent workstation configurations.

I helped identify and address the performance bottlenecks, improve connectivity to shared project files, and standardize workstation configurations to better support demanding design applications.

The result was a more stable working environment where architects could spend less time troubleshooting technology and more time working on their designs.

Tidy network switch with blue cables in front of a studio monitor showing a building model
In the plan

What CAD and BIM IT support covers

Every program we support, one line each

AutoCAD and Revit. The core Autodesk design tools.

Civil 3D, Navisworks and the rest of Autodesk.

Bluebeam Revu. Markups on drawings and PDFs.

SketchUp and Rhino. Modeling.

Enscape, Lumion and V-Ray. Rendering.

Is it the computer, or something else?

Before replacing a workstation, check the network, the file storage and how the machine is set up. In the story above, that's where the real problem was.

Support for your kind of firm: IT support for architects, IT services for engineering firms and IT services for construction companies.

How it works

Four steps, no runaround

  1. 01Free
    Phone showing a call icon beside a small white building model
    Book a free 30-minute callSend the form or call. Tell us which programs you run and what keeps slowing them down.
  2. 02
    Sketchbook drawing of a computer, a network switch and a storage box joined by lines
    We get to know your firmThe free call is for discovery: we ask about your design software, your workstations, and where the project files live.
  3. 03Per firm
    Tablet showing a simple bar chart beside a computer mouse
    One quote for your firmOne monthly price, based on your people, your devices and anything you add on.
  4. 04
    Monitor showing a smooth 3D building model with a small green checkmark
    We take it from thereYour staff get the help desk number for CAD problems too, and it runs month-to-month.
Where we work

Areas we serve: Raleigh and the Triangle

We support design software at firms in these eight towns, and we don't take clients outside the Triangle.

Raleigh
Durham
Cary
Chapel Hill
Morrisville
Apex
Wake Forest
Research Triangle Park
Pricing

How much CAD and BIM IT support costs

Quoted per firm month-to-month, first call free

CAD and BIM support adds on to your monthly plan. One price for your firm, based on how many people and devices we look after and which services you add.

AutoCAD and Revit
Civil 3D and other Autodesk tools
Bluebeam
SketchUp, Rhino and rendering tools
Workstations, files and licences
Free first call
Cisco certified
Month-to-month
Get a quote for your firm Three fields. A person on our team reads every one.
Or call (919) 807-1540.
Questions

CAD and BIM support questions

Straight answers for the people who live in Revit.

How fast do you respond when Revit crashes?

Within 30 minutes. Call, email, send an online ticket or message us on Teams, the same as any help desk request.

Which programs do you support?

AutoCAD, Revit, Civil 3D, Navisworks and the rest of Autodesk, plus Bluebeam, SketchUp, Rhino, Enscape, Lumion and V-Ray.

Why is our Revit model so slow?

It isn't always the computer. Network speed, file storage and how the workstation is set up all affect how fast a big model opens and syncs, so we check all of them.

Do you sell CAD workstations?

No. We support the workstations you have and keep them running, but we don't sell or choose them.

Do you manage Autodesk licences?

Yes. Autodesk and other software licences are managed as part of our support.

Do you support Mac and Windows?

Yes. Our help desk supports Windows and Mac computers, so mixed offices are fine.

Your first 30-minute call is free

Send the form or call (919) 807-1540. Thirty minutes, no charge, and you'll know whether we're a fit.