Managed IT services in Raleigh for design and build firms
As-Built IT runs the day-to-day IT for architecture, engineering and construction firms in Raleigh and across the Triangle. Your staff call or email the help desk and we reply within 30 minutes. One monthly price, quoted for your firm, month-to-month.
- Cisco certified
- Month-to-month
- 30-minute response promise
IT services in Raleigh that know a Revit file from a spreadsheet
Plenty of firms in the Triangle don't have an IT department. They have a project engineer who is “good with computers”, and who would quite like to get back to engineering. These are the jobs that land on that person's desk.
What your managed service provider in Raleigh actually does
A managed service provider looks after your IT for a monthly fee, instead of billing by the hour after something breaks. We watch and update every computer, run your Microsoft 365, look after the network and firewall, and answer your staff's help desk calls.
Real-world experience. When it matters most.
When a major cyberattack disrupted operations at a global enterprise, I helped lead the technical recovery effort, restoring critical IT infrastructure across approximately 90 locations and supporting an environment of roughly 10,000 employees.
The work required more than fixing technology. It meant coordinating complex recovery efforts, rebuilding network infrastructure, restoring connectivity, and helping people get back to work.
That experience shaped how we approach IT at As-Built IT today.
For architecture, engineering, and construction firms, technology isn't just a support function. It's what keeps projects moving, teams connected, and deadlines on track.
We bring enterprise-level technical experience to smaller firms that need dependable IT without the complexity or cost of an in-house IT department.
What's included in managed IT
All eight things in the plan, one line each
Help desk. Your staff call or email, and we reply within 30 minutes. See how it works on our IT support in Raleigh page.
Monitoring and updates. We watch every computer and install updates and patches.
Antivirus. Protection installed and watched on every computer.
Microsoft 365. Email, user accounts, licences, Teams and SharePoint.
Network and firewall. Your network, Wi-Fi and firewall, looked after.
New starters and leavers. Accounts set up for new hires, access removed when someone leaves.
Vendor calls. We deal with the internet provider, the printer company and software support, so you don't sit on hold.
A regular IT review. A scheduled check-in on what's working and what's next.
Why IT for architecture, engineering and construction firms is different
Model files are big. A slow network or a full drive shows up as a frozen Revit window, not a polite error message.
The work happens in three places at once: the office, the job-site trailer and the laptop in someone's truck. Our page on IT services for construction companies covers the trailer side.
Drawings and bids are exactly what ransomware is after, and it never picks a quiet week.
Autodesk, Bluebeam and plotters have quirks of their own. Our CAD and BIM IT support covers those, and adds on to this plan.
Four steps, no runaround
- 01FreeBook a free 30-minute callSend the form or call. Tell us how many people and computers you have, and what keeps going wrong.
- 02We get to know your firmThe free call is for discovery: we ask about your software, your offices and job sites, and what is already in place.
- 03Per firmOne quote for your firmOne monthly price, based on your people, your devices and anything you add on.
- 04We take it from thereMonitoring and updates go on every computer, your staff get the help desk number, and it runs month-to-month.
Areas we serve: Raleigh and the Triangle
We work with firms in these eight towns, and we don't take clients outside the Triangle.
How much managed IT services cost in Raleigh
We don't publish one price, because a six-person studio and a forty-person engineering firm need very different amounts of looking after. Your monthly price depends on three things: how many people you have, how many computers and devices we look after, and whether you add security, backup or CAD support.
Questions firms ask before switching IT
Straight answers to the things people ask before they change IT providers.
How fast do you respond when something breaks?
Within 30 minutes. Your staff call or email the help desk, and we get to work on it.
How is the price worked out?
Three things decide it: how many people you have, how many computers and devices we look after, and whether you add security, backup or CAD support. You get one monthly quote for your whole firm.
Do you offer small business IT services in Raleigh?
Yes. As-Built IT is built for smaller architecture, engineering and construction firms that need dependable IT without the cost of an in-house IT department. More on that on our IT outsourcing services page.
Do you support Revit, AutoCAD and Bluebeam?
Yes, through our CAD and BIM IT support, which adds on to this plan. It covers Autodesk, Revit and Bluebeam, plus the workstations and file sync behind them.
What are managed IT services?
Managed IT means one company looks after your computers, accounts, network and help desk for a monthly fee. The alternative, called break/fix, is paying by the hour after something has already gone wrong.
What should I look for in a managed IT company in Raleigh?
Three things: how fast they reply, how clearly they price, and whether they know the software your firm runs. Ours: a 30-minute reply, one monthly price quoted for your firm, and Revit, AutoCAD and Bluebeam through our CAD and BIM support.
Your first 30-minute call is free
Send the form or call (919) 807-1540. Thirty minutes, no charge, and you'll know whether we're a fit.