IT outsourcing services in Raleigh, without hiring an IT team
As-Built IT becomes the IT department for architecture, engineering and construction firms in Raleigh and across the Triangle. We take over from whoever handles IT today, document everything, and run it from there, with a help desk that replies within 30 minutes. One monthly price, month-to-month.
- Cisco certified
- Month-to-month
- 30-minute response promise
Outsourced IT support in Raleigh, for firms that have outgrown doing it themselves
For a lot of firms, outsourcing IT is never one big decision. It creeps up: the office manager becomes the IT person, the firm grows, and one day nobody can remember the firewall password.
How IT outsourcing works: the handover
When you hand your IT to us, we collect every admin login, licence and account, and write down your network, computers and software as we find them. We deal with your old IT company directly, and if your IT person is still there, we work alongside them before they go.
Real-world experience running IT for a growing firm
A growing engineering firm with about 45 employees had been managing IT internally for years. As the company expanded, its systems became increasingly difficult to maintain. Employees were dealing with slow computers, unreliable access to shared project files, inconsistent backups, and recurring technical problems.
I stepped in to assess their environment and found that much of the infrastructure had been implemented reactively, without a consistent approach to security, maintenance, or support.
We standardized their network infrastructure, improved security and backup procedures, introduced proactive monitoring, and established a structured help desk process so employees had one place to go when something stopped working.
The biggest improvement wasn't just technical. The firm's leadership no longer had to spend time dealing with IT problems, and engineers could focus on their projects instead of troubleshooting computers and networks.
Essentially, we gave the firm the benefits of a dedicated IT department without requiring them to build one internally.
What you get when you outsource IT to us
Everything that comes with outsourcing your IT, one line each
Handover. Admin access, passwords and licences collected; network, computers, software and accounts documented.
Your old provider. We deal with your previous IT company directly.
A departing IT person. We work alongside them before they leave.
Help desk. Phone, email, online ticket or Teams, with a reply within 30 minutes.
Monitoring, updates and antivirus on every computer.
Microsoft 365. Email, user accounts, licences, Teams and SharePoint.
Network and firewall. Your network, Wi-Fi and firewall, looked after.
New starters and leavers. Accounts set up for new hires, access removed when someone leaves.
Vendor calls. We deal with the internet provider, the printer company and software support.
A regular IT review. A scheduled check-in on what's working and what's next.
An in-house IT person or outsourced IT: how to decide
One in-house IT person is one person. Sick days, holidays and the day they leave all leave a gap.
Outsourcing gives you a team and a help desk for one monthly price, based on your people and devices, with no salary, benefits or recruiting on top.
If you already have an IT person you want to keep, co-managed IT lets us work alongside them instead.
For the full picture of what we run day to day, see managed IT services in Raleigh.
Four steps, no runaround
- 01FreeBook a free 30-minute callSend the form or call. Tell us who handles IT today, and what keeps going wrong.
- 02We get to know your firmThe free call is for discovery: we ask about your software, your offices and job sites, and what is already in place.
- 03Per firmOne quote for your firmOne monthly price, based on your people, your devices and anything you add on.
- 04We take it from thereMonitoring and updates go on every computer, your staff get the help desk number, and it runs month-to-month.
Areas we serve: Raleigh and the Triangle
We take over IT for firms in these eight towns, and we don't take clients outside the Triangle.
How much IT outsourcing costs in Raleigh
One monthly price for your whole firm, based on how many people you have, how many computers and devices we look after, and which services you add. There's no salary, benefits or recruiting cost on top.
Questions about outsourcing IT
Straight answers for owners and office managers handing IT over.
How does the handover work?
We collect admin access, passwords and licences, document your network, computers, software and accounts, and deal with your old IT provider directly.
Our IT person is leaving. Can you take over?
Yes. If they're still around, we work alongside them before they go, so nothing they know leaves with them.
Do we have to deal with our old IT company?
No. We talk to them directly to get the access and information we need for the handover.
Is outsourcing cheaper than hiring an IT person?
It depends on your firm. Outsourcing is one monthly price based on your people and devices, with no salary, benefits or recruiting on top, and you get a team rather than one person.
We have never had proper IT. Is that a problem?
No. If your firm has grown past “someone handles it”, we set things up properly and run them from there.
How fast do you respond once we've switched?
Within 30 minutes. Your staff reach the help desk by phone, email, online ticket or Teams.
Your first 30-minute call is free
Send the form or call (919) 807-1540. Thirty minutes, no charge, and you'll know whether we're a fit.